North Carolina Lifeline Information

Lifeline Phone Service Quick Start Guide

#1 Do you want a cell phone or landline?

Search for providers that offer the type of service you want by filtering by that service type or by looking at the "services available" for a provider. The available services are wireless (cell phone), landline or both.

#2 Select a provider

Browse thru the list of North Carolina Lifeline Phone Service Providers and locate ones that offer service in your area. If you are not sure which ones provide services in your area you may want to check your city or county website, visit the providers website or call the provider for more information.

#3 Check eligibility

You can be eligible for Lifeline service by being enrolled in another government program such as SNAP (food stamps), Housing Assistance (section 8) and many others. Check the "Eligibility By Program" list for the provider you have selected, if you are enrolled in any of the programs listed then you are eligible.

You may also be eligible for service based on your income if you are not enrolled in any of the programs listed. This option is not always available, review the "Eligibility by Income" for your selected provider for further details.

#4 Apply

The "How to Apply" section will provide directions on how to apply for service with your selected provider.

North Carolina Lifeline Service Providers


Assurance Wireless


Services Available: Wireless
Phone Number: 877-378-1761
Website: Click to visit site
Online Application: Click to visit Online Application

Eligibility by Program

  • Medicaid
  • Food Stamps/SNAP
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Federal Public Housing Assistance (FPHA) or Section 8
  • Low Income Home Energy Assistance Program (LIHEAP)
  • National School Lunch Programís Free Lunch Program

Eligibility by Income

Total household income at or below 135% of the Federal Poverty Guidelines.

How to Apply for Assurance Wireless Lifeline Service

To apply for Lifeline call 1-877-378-1761 directly at www.assurancewireless.com. You may find more information about Lifeline and other telephone services available from Assurance Wireless at http://www.assurancewireless.com .

Safelink


Services Available: Wireless
Website: Click to visit site
Online Application: Click to visit Online Application

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Food Stamps
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Medicaid
  • Crisis Intervention Program
  • Work First

Eligibility by Income

How to Apply for Safelink Lifeline Service

Apply online for a free cell phone with 250 free minutes per month by clicking here.

Absolute Home Phones, Inc.


Services Available: Landline
Phone Number: 866-500-9976
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Absolute Home Phones, Inc. Lifeline Service

To apply for Lifeline call Customer Service directly at 866-500-9976. You may find more information about Lifeline and other telephone services available from Absolute Home Phones, Inc. at http://www.absolutehomephones.com/ . An application can be obtained via phone.

Affordable Phone Services, Inc.


Services Available: Landline
Phone Number: 877-369-0999
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Affordable Phone Services, Inc. Lifeline Service

To apply for Lifeline call Affordable Phone Services, Inc. directly at 877-369-0999. You may find more information about Lifeline and other telephone services available from Affordable Phone Services, Inc. at http://HOMEPHONEFORFREE.COM . An application can be obtained via phone.

AT&T


Services Available: Landline
Phone Number: 800-288-2020
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Food and Nutrition Services
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for AT&T Lifeline Service

To apply for Lifeline call AT&T directly at 800-288-2020. You may find more information about Lifeline and other telephone services available from AT&T at http://www.bellsouth.com/residential/ps_call-us.html . An application can be obtained via phone, or from agency administering the qualifying program.

ATMC


Services Available: Landline
Phone Number: 910-754-4311
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for ATMC Lifeline Service

To apply for Lifeline call Brunswick County Social Services directly at 910-253-2077. You may find more information about Lifeline and other telephone services available from ATMC at http://www.atmc.net . An application can be obtained from Brunswick County Social Services.

Carolina West Wireless


Services Available: Wireless
Phone Number: 800-235-5007
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Carolina West Wireless Lifeline Service

To apply for Lifeline stop by your nearest certified Carolina West Wireless retail store. You may find more information about Lifeline and other telephone services available from Carolina West Wireless at http://www.carolinawest.com . An application can be obtained from Department of Social Services.

CenturyLink


Services Available: Landline
Phone Number: 800-201-4099
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Work First Family Assistance
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for CenturyLink Lifeline Service

To apply for Lifeline call CenturyLink directly at 800-201-4099. You may find more information about Lifeline and other telephone services available from CenturyLink at http://www.centurylink.com . An application can be obtained via phone.

Freedom Communications USA


Services Available: Landline
Phone Number: 877-739-9900
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 135% of the Federal Poverty Guidelines.

How to Apply for Freedom Communications USA Lifeline Service

To apply for Lifeline call Freedom Communications USA directly at 877-739-9900. You may find more information about Lifeline and other telephone services available from Freedom Communications USA at http://www.freecomusa.com . An application can be obtained via phone.

Frontier


Services Available: Landline
Phone Number: 877-462-8188
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Frontier Lifeline Service

To apply for Lifeline call Frontier directly at 877-462-8188. You may find more information about Lifeline and other telephone services available from Frontier at http://new.frontier.com/ . An application can be obtained via phone, or from DHHS or SSA office.

Global Connection Inc of America


Services Available: Landline
Phone Number: 877-511-3009
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Work First Family Assistance Benefits
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Global Connection Inc of America Lifeline Service

To apply for Lifeline call Customer Service directly at 877-511-3009. You may find more information about Lifeline and other telephone services available from Global Connection Inc of America at http://www.connectwithglobal.com/en/index.aspx . An application can be obtained via phone.

LifeConnex Telecom, LLC


Services Available: Landline
Phone Number: 866-744-0949
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for LifeConnex Telecom, LLC Lifeline Service

To apply for Lifeline call LifeConnex Telecom, LLC directly at 866-744-0949. You may find more information about Lifeline and other telephone services available from LifeConnex Telecom, LLC at http://www.lifeconnex.net . An application can be obtained via phone, or from money gram locations.

Linkup Telecom, Inc.


Services Available: Landline
Phone Number: 888-312-5313
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Linkup Telecom, Inc. Lifeline Service

To apply for Lifeline call Customer Service directly at 888-312-5313. You may find more information about Lifeline and other telephone services available from Linkup Telecom, Inc. at http://www.mylinkuptelecom.com/ . An application can be obtained via phone.

Pineville Telephone Company


Services Available: Landline
Phone Number: 704-889-2001
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Pineville Telephone Company Lifeline Service

To apply for Lifeline call Department of Social Services directly at 704-336-3150. You may find more information about Lifeline and other telephone services available from Pineville Telephone Company at http://www.pinevilledsl.net . An application can be obtained from Mecklenburg County Department Of Social Services.

Randolph Telephone Company


Services Available: Landline
Phone Number: 336-622-7900
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Randolph Telephone Company Lifeline Service

To apply for Lifeline call the Randolph County Dept of Social Services directly at 336-683-8000. You may find more information about Lifeline and other telephone services available from Randolph Telephone Company at http://www.rtelco.net . An application can be obtained via phone, or from the Randolph County of Social Services.

Randolph Telephone Membership Corporation


Services Available: Landline
Phone Number: 336-879-5684
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Randolph Telephone Membership Corporation Lifeline Service

To apply for Lifeline call the Norht Carolina Dept. of Social Services directly at 336-683-8000. You may find more information about Lifeline and other telephone services available from Randolph Telephone Membership Corporation at http://www.rtmc.net . An application can be obtained via phone, or from the North Carolina Department of Social Services.

Skyline Telephone Membership Corporation


Services Available: Landline
Phone Number: 336-877-3111
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Skyline Telephone Membership Corporation Lifeline Service

To apply for Lifeline call your case worker directly at your local Dept of Social Services. You may find more information about Lifeline and other telephone services available from Skyline Telephone Membership Corporation at http://www.skyline.org . An application can be obtained from Dept of Social Services.

Star Telephone Membership Corporation


Services Available: Landline
Phone Number: 800-706-6538
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Star Telephone Membership Corporation Lifeline Service

To apply for Lifeline call your social services case worker directly at DHHS or SSA. You may find more information about Lifeline and other telephone services available from Star Telephone Membership Corporation at http://www.stmc.net . An application can be obtained from DHHS or SSA.

T-Mobile USA, Inc.


Services Available: Wireless
Phone Number: 800-866-2453
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for T-Mobile USA, Inc. Lifeline Service

To apply for Lifeline call USLifeline directly at 800-866-2453. You may find more information about Lifeline and other telephone services available from T-Mobile USA, Inc. at http://www.t-mobile.com/ . An application can be obtained from your local Department of Social Services.

TDS Telecom


Services Available: Landline
Phone Number: 888-225-5837
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for TDS Telecom Lifeline Service

To apply for Lifeline call TDS directly at 888-225-5837. You may find more information about Lifeline and other telephone services available from TDS Telecom at http://www.tdstelecom.com . An application can be obtained via phone.

TSI Telephone Company


Services Available: Landline
Phone Number: 888-300-3954
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for TSI Telephone Company Lifeline Service

To apply for Lifeline call TSI Telephone Company directly at 888-300-3954 . You may find more information about Lifeline and other telephone services available from TSI Telephone Company at http://tsihomephone.com . An application can be obtained via phone.

Verizon


Services Available: Landline
Phone Number: 800-483-4000
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Verizon Lifeline Service

To apply for Lifeline call DHHS or SSA directly at 800-662-7030. You may find more information about Lifeline and other telephone services available from Verizon at http://www22.verizon.com . An application can be obtained via phone, or from DHHS or SSA office.

Verizon Wireless


Services Available: Wireless
Phone Number: 800-924-0585
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (Work First)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Verizon Wireless Lifeline Service

To apply for Lifeline call The Lifeline Support Team/COOS Team directly at 1-800-924-0585. You may find more information about Lifeline and other telephone services available from Verizon Wireless at http://www.verizonwireless.com/lifeline . An application can be obtained via phone.

Wilkes Telecommunications


Services Available: Landline
Phone Number: 336-973-3103
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Wilkes Telecommunications Lifeline Service

To apply for Lifeline call Department of Social Services directly at 336-651-7400. You may find more information about Lifeline and other telephone services available from Wilkes Telecommunications at http://www.wilkes.net . An application can be obtained from Department of Social Services.

Windstream Communications


Services Available: Landline
Phone Number: 800-347-1991
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Eligibility based on Program Participation only.

How to Apply for Windstream Communications Lifeline Service

To apply for Lifeline call Windstream directly at 800-347-1991. You may find more information about Lifeline and other telephone services available from Windstream Communications at http://www.windstream.com . An application can be obtained via phone.
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