Hawaii Lifeline Information

Lifeline Phone Service Quick Start Guide

#1 Do you want a cell phone or landline?

Search for providers that offer the type of service you want by filtering by that service type or by looking at the "services available" for a provider. The available services are wireless (cell phone), landline or both.

#2 Select a provider

Browse thru the list of Hawaii Lifeline Phone Service Providers and locate ones that offer service in your area. If you are not sure which ones provide services in your area you may want to check your city or county website, visit the providers website or call the provider for more information.

#3 Check eligibility

You can be eligible for Lifeline service by being enrolled in another government program such as SNAP (food stamps), Housing Assistance (section 8) and many others. Check the "Eligibility By Program" list for the provider you have selected, if you are enrolled in any of the programs listed then you are eligible.

You may also be eligible for service based on your income if you are not enrolled in any of the programs listed. This option is not always available, review the "Eligibility by Income" for your selected provider for further details.

#4 Apply

The "How to Apply" section will provide directions on how to apply for service with your selected provider.

Hawaii Lifeline Service Providers


Hawaiian Telcom, Inc.


Services Available: Landline
Phone Number: 808-643-3456
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 135% of the Federal Poverty Guidelines.

How to Apply for Hawaiian Telcom, Inc. Lifeline Service

To apply for Lifeline call Hawaiian Telcom, Inc directly at 808-643-3456. You may find more information about Lifeline and other telephone services available from Hawaiian Telcom, Inc. at http://hawaiiantel.com/ . An application can be obtained via phone, or online.

Mobi PCS


Services Available: Wireless
Phone Number: 808-723-1111
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 135% of the Federal Poverty Guidelines.

How to Apply for Mobi PCS Lifeline Service

To apply for Lifeline stop by your nearest certified Mobi PCS retail store. You may find more information about Lifeline and other telephone services available from Mobi PCS at http://www.mobipcs.com . An application can be obtained at a certified Mobi PCS retail store.

Sandwich Isles Communications, Inc.


Services Available: Landline
Phone Number: 888-955-7274
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 135% of the Federal Poverty Guidelines.

How to Apply for Sandwich Isles Communications, Inc. Lifeline Service

To apply for Lifeline call Customer Service directly at 888-955-7274. You may find more information about Lifeline and other telephone services available from Sandwich Isles Communications, Inc. at http://www.hawaii.gov/dcca/areas/dca/telecommunications/lifeline . An application can be obtained via phone.

T-Mobile


Services Available: Wireless
Phone Number: 800-937-8997
Website: Click to visit site

Eligibility by Program

  • Federal Public Housing Assistance / Section 8
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • National School Lunch (free program only)
  • Temporary Assistance for Needy Families (TANF)
  • Additional eligibility criteria may apply to residents of federally recognized tribal lands

Eligibility by Income

Total household income at or below 135% of the Federal Poverty Guidelines.

How to Apply for T-Mobile Lifeline Service

To apply for Lifeline call T-Mobile directly at 800-937-8997. You may find more information about Lifeline and other telephone services available from T-Mobile at http://www.t-mobile.com/ . An application can be obtained via phone, or online.
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